Privacy Policy

Privacy Policy

Last updated: 22 Jan 2026

About Us

North Edinburgh Dementia Care operates the Seagrove Centre, a registered charity based in Scotland. We are committed to protecting your privacy and handling your personal data responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Organisation: North Edinburgh Dementia Care
Known as: The Seagrove Centre
Address: 13 Fleming Place, Edinburgh, EH7 6GY
Scottish Charity Number: SC024898
Contact Email: enquiries@nedc.org.uk
Contact Phone: 0131 553 7147

Data Controller

North Edinburgh Dementia Care is the data controller responsible for your personal information. If you have any questions about this privacy policy or how we handle your data, please contact us using the details above.

What Information We Collect On Our Website

We may collect and process the following types of personal data:

Information You Provide to Us

  • Contact details: name, email address

  • Donation information: payment details, Gift Aid declarations

  • Volunteer information: application details

  • Communication preferences: your choices about receiving marketing communications

Information We Collect Automatically

  • Website usage data: IP address, browser type, device information, pages visited, time spent on pages

  • Cookies: see our Cookie Policy below for details

Legal Basis for Processing Your Data

We process your personal data under the following legal bases:

  • Consent: when you opt in to receive organisational updates or when you accept cookies

  • Contractual necessity: when we need to process your data to deliver our services to you

  • Legal obligation: when we must process data to comply with legal requirements

  • Legitimate interests: when we have a legitimate reason to process your data (e.g., improving our services, safeguarding)

  • Public task: when carrying out our charitable activities for the public benefit

How We Use Your Information

We use your personal data for the following purposes:

  • To provide and manage our services to service users and their families

  • To process donations and Gift Aid claims

  • To manage volunteers and staff

  • To send updates by email about our activities, events, and fundraising

  • To improve our website and services

  • To comply with legal obligations

How We Share Your Information

We do not sell your personal data. We may share your information with:

  • Service providers: who help us deliver our services (e.g., IT support, payment processors)

  • Regulatory bodies: when required by law

  • Emergency services or healthcare providers: when necessary for safeguarding or care purposes

All third parties are required to keep your data secure and use it only for the purposes we specify.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.

Typical retention periods include:

  • Marketing consent: until you withdraw consent or after [INSERT PERIOD] of inactivity

  • Website cookies: see Cookie Policy below

Your Rights

Under UK GDPR, you have the following rights:

  • Right of access: request a copy of your personal data

  • Right to rectification: request correction of inaccurate data

  • Right to erasure: request deletion of your data (in certain circumstances)

  • Right to restrict processing: request we limit how we use your data

  • Right to object: object to processing based on legitimate interests or direct marketing

  • Right to withdraw consent: withdraw consent at any time where we rely on consent

To exercise any of these rights, please contact us using the details at the top of this policy. We will respond within one month.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk or by calling 0303 123 1113.

Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly and provide information to website owners.

Cookies We Use

Essential Cookies
These cookies are necessary for the website to function and cannot be switched off. They include session cookies that remember your preferences during your visit.

Analytics Cookies
We use cookies to measure website performance and understand how visitors use our site. This helps us improve our website and services. These cookies collect anonymous information such as:

  • Pages visited

  • Time spent on the site

  • How you arrived at our site

  • Your approximate location (country/city level only)

We use Squarespace for this purpose.

Managing Cookies

When you first visit our website, you will see a cookie banner asking for your consent to use analytics cookies. You can change your preferences at any time by clicking the cookie settings link in the footer].

You can also control cookies through your browser settings. However, blocking essential cookies may affect website functionality.

For more information about cookies and how to manage them, visit www.aboutcookies.org or www.allaboutcookies.org.

Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this policy. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us:

Email: enquiries@nedc.org.uk
Phone: 0131 553 7147
Post: North Edinburgh Dementia Care
Seagrove Centre
13 Fleming Place
Edinburgh
EH7 6GY